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Customer Reliability Engineering

24/7 Cloud Native Operations

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Customer Reliability Engineering

Description

You’ve taken the leap into Cloud Native. On your own or in partnership with Container Solutions’ engineers, you have designed and built a platform that gives you the ability to deliver more value to your customers, faster than ever, has given your engineers more responsibility and independence, and has opened up new business opportunities for your company’s future.

Once your new platform is built and running in production, how do you keep it maintained so it runs reliably 24/7, while also continuing to innovate and respond to ever-changing customer demands? 

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That’s where our new service, Customer Reliability Engineering (CRE) can help.

Our CRE service, based on Google's Site Reliability Engineering (SRE),  depends on two teams—one composed of your engineers, focused on innovation, another of our Cloud Native operations experts, focused on reliability. You get the best of both worlds: in-house innovation and expert guidance in keeping your business running reliably.

Download our free brochure here to learn:

  • What is CRE?
  • How does it work?
  • What you will need to take advantage of CRE
  • The side benefits of CRE
  • Is CRE right for your organisation?

Here's a sample from the brochure, showing how the reliability, or Site Reliability Engineering team, works in an organisation with CRE:

SRE

To learn more about SRE itself, check out our e-book on the subject.

 

 

Talk to our experts

 

Book your 15 min 1:1 with:

cameron

Cameron Wood
Customer Reliability Engineer

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Let’s take the next step together

 

Fill in the form to request a detailed quotation